Privacy Policy

• Data protection

• Automatic data storage

• Cookies

• Storage of personal data

• Rights under the General Data Protection Regulation

• Analysis of visitor behavior

• TLS encryption with https

• Google Maps Privacy Policy

• Google Fonts Privacy Policy

• Google Fonts Local Privacy Policy

• Embedded social media elements Privacy policy

• Facebook Privacy Policy

• Instagram Privacy Policy

• Twitter Privacy Policy

• LinkedIn Privacy Policy

• YouTube Privacy Policy

• Vimeo Privacy Policy

We have prepared this privacy policy (version 30.01.2021-111632256) to explain to you, in accordance with the requirements of the General Data Protection Regulation (EU) 2016/679 , what information we collect, how we use data and what choices you have as a visitor to this website.

Unfortunately, it is inherent in the nature of things that these explanations sound very technical; however, we have made every effort to describe the most important things as simply and clearly as possible.

When you visit websites these days, certain information is automatically generated and stored, including on this website.

When you visit our website, as you are doing now, our web server (the computer on which this website is stored) automatically saves data such as…

• the address (URL) of the accessed website

• Browser and browser version

• the operating system used

• the address (URL) of the previously visited page (referrer URL)

• the hostname and IP address of the device from which access is made

• Date and time

in files (web server log files).

Web server log files are typically stored for two weeks and then automatically deleted. We do not share this data, but we cannot rule out the possibility that it may be accessed in the event of unlawful activity.

Our website uses HTTP cookies to store user-specific data.

Below, we explain what cookies are and why they are used, so you can better understand the following privacy policy.

What exactly are cookies?

Whenever you browse the internet, you use a browser. Well-known browsers include Chrome, Safari, Firefox, Internet Explorer, and Microsoft Edge. Most websites store small text files in your browser. These files are called cookies.

One thing is undeniable: cookies are really useful tools. Almost all websites use cookies. More precisely, they are HTTP cookies, as there are other types of cookies for other applications. HTTP cookies are small files that our website stores on your computer. These cookie files are automatically placed in the cookie folder, essentially the "brain" of your browser. A cookie consists of a name and a value. When defining a cookie, one or more attributes must also be specified.

Cookies store certain user data, such as your language or personal website settings. When you revisit our site, your browser sends user-related information back to us. Thanks to cookies, our website recognizes you and provides your preferred settings. In some browsers, each cookie has its own file, while in others, such as Firefox, all cookies are stored in a single file.

There are both first-party and third-party cookies. First-party cookies are created directly by our website, while third-party cookies are created by partner websites (e.g., Google Analytics). Each cookie should be evaluated individually, as each one stores different data. The expiration time of a cookie also varies from a few minutes to several years. Cookies are not software programs and do not contain viruses, Trojans, or other malware. Cookies cannot access information on your computer.

This is what cookie data might look like, for example:

Name: _ga

Value: GA1.2.1326744211.152111632256-9

Purpose: Differentiating website visitors

Expiration date: After 2 years

These are the minimum sizes a browser should be able to support:

At least 4096 bytes per cookie

At least 50 cookies per domain

At least 3000 cookies in total

What types of cookies are there?

The specific cookies we use depend on the services used and are explained in the following sections of the privacy policy. Here, we would like to briefly discuss the different types of HTTP cookies.

There are four types of cookies:

Essential cookies

These cookies are necessary to ensure the basic functionality of the website. For example, these cookies are needed when a user adds a product to their shopping cart, then continues browsing other pages, and only later proceeds to checkout. These cookies prevent the shopping cart from being emptied, even if the user closes their browser window.

Functional Cookies

These cookies collect information about user behavior and whether the user receives any error messages. They also measure loading times and the website's performance across different browsers.

Performance Cookies

These cookies improve user experience. For example, they save entered locations, font sizes, or form data.

Advertising Cookies

These cookies are also called targeting cookies. They are used to deliver personalized advertising to the user. This can be very convenient, but also very annoying.

Typically, you will be asked which of these cookie types you want to allow when you first visit a website. This decision is then stored in a cookie.

How can I delete cookies?

You decide how and whether you want to use cookies. Regardless of the service or website the cookies originate from, you always have the option to delete, disable, or partially allow cookies. For example, you can block third-party cookies but allow all others.

If you want to see which cookies have been stored in your browser, or if you want to change or delete cookie settings, you can find this information in your browser settings:

Chrome: Delete, enable, and manage cookies in Chrome
Safari: Manage cookies and website data with Safari
Firefox: Clear cookies to remove data that websites have stored on your computer
Internet Explorer: Delete and manage cookies
Microsoft Edge: Delete and manage cookies

If you generally don't want to allow cookies, you can configure your browser to always notify you when a cookie is about to be set. This allows you to decide whether to allow each individual cookie. The procedure varies depending on the browser. The best way to find instructions is to search on Google using the keywords "delete cookies Chrome" or "disable cookies Chrome" if you are using the Chrome browser.

What about my data privacy?

Since 2009, there have been so-called "cookie guidelines." These stipulate that storing cookies requires your consent. However, reactions to these guidelines vary considerably within the EU. In Austria, this directive was implemented in Section 96 Paragraph 3 of the Telecommunications Act (TKG).

If you would like to learn more about cookies and are comfortable with technical documentation, we recommend https://tools.ietf.org/html/rfc6265, the Internet Engineering Task Force (IETF) Request for Comments entitled "HTTP State Management Mechanism."

Personal data that you submit to us electronically on this website, such as name, email address, address or other personal information when submitting a form or comments on the blog, will be used by us together with the date and time and IP address only for the stated purpose, stored securely and not passed on to third parties.

We therefore only use your personal data to communicate with visitors who expressly request contact and to process the services and products offered on this website. We will not share your personal data without your consent, but we cannot rule out the possibility that this data may be accessed in the event of unlawful activity.

If you send us personal data via email – that is, outside of this website – we cannot guarantee secure transmission and the protection of your data. We recommend that you never send confidential data unencrypted via email.

According to the provisions of the GDPR and the Austrian Data Protection Act (DSG), you are generally entitled to the following rights:

• Right to rectification (Article 16 GDPR)

• Right to erasure (“right to be forgotten”) (Article 17 GDPR)

• Right to restriction of processing (Article 18 GDPR)

• Right to notification – obligation to notify in connection with the rectification or erasure of personal data or the restriction of processing (Article 19 GDPR)

• Right to data portability (Article 20 GDPR)

• Right to object (Article 21 GDPR)

• Right not to be subject to a decision based solely on automated processing, including profiling (Article 22 GDPR)

If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been infringed, you can lodge a complaint with the supervisory authority, which in Austria is the Data Protection Authority, whose website can be found at https://www.dsb.gv.at/ .

In the following privacy policy, we inform you whether and how we analyze data from your visit to this website. The analysis of the collected data is generally anonymous, and we cannot infer your identity from your behavior on this website.

You can find out more about how to object to this analysis of visitor data in the following privacy policy.

We use HTTPS to transmit data securely over the internet (data protection by design, Article 25 Paragraph 1 GDPR ). By using TLS (Transport Layer Security), an encryption protocol for secure data transmission on the internet, we can ensure the protection of confidential data. You can recognize this secure data transmission by the small padlock icon in the top left corner of your browser and the use of the HTTPS protocol (instead of HTTP) as part of our web address.

We use Google Maps from Google Inc. on our website. For the European region, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is responsible for all Google services. Google Maps allows us to show you locations more effectively and thus tailor our service to your needs. By using Google Maps, data is transferred to Google and stored on Google's servers. Here, we would like to explain in more detail what Google Maps is, why we use this Google service, what data is stored, and how you can prevent this.

What is Google Maps?

Google Maps is an online mapping service from Google. With Google Maps, you can search for the exact locations of cities, landmarks, accommodations, or businesses online using a PC, tablet, or app. If businesses are listed on Google My Business, additional information about the company is displayed alongside the location. To show directions, map snippets of a location can be embedded into a website using HTML code. Google Maps displays the Earth's surface as a road map or as an aerial or satellite image. Thanks to Street View images and high-quality satellite imagery, very precise representations are possible.

Why do we use Google Maps on our website?

All our efforts on this site aim to provide you with a useful and meaningful experience. By integrating Google Maps, we can provide you with essential information about various locations. You can see at a glance where our company headquarters are located. The directions always show you the best and fastest way to reach us. You can access directions for routes by car, public transport, on foot, or by bicycle. For us, providing Google Maps is part of our customer service.

What data does Google Maps store?

In order for Google Maps to fully offer its service, the company needs to collect and store data from you. This includes, among other things, the search terms you enter, your IP address, and your latitude and longitude coordinates. If you use the route planner function, the starting address you enter will also be saved. However, this data storage takes place on Google Maps' websites. We can only inform you about this, but we have no control over it. Because we have integrated Google Maps into our website, Google places at least one cookie (name: NID) in your browser. This cookie stores data about your user behavior. Google primarily uses this data to optimize its own services and to provide you with individual, personalized advertising.

The following cookie is set in your browser due to the integration of Google Maps:

Name: NID
Value: 188=h26c1Ktha7fCQTx8rXgLyATyITJ111632256-5
Purpose: NID is used by Google to tailor advertisements to your Google searches. With the help of this cookie, Google "remembers" your most frequently entered search queries or your previous interactions with ads. This ensures you always receive customized advertisements. The cookie contains a unique ID that Google uses to collect your personal preferences for advertising purposes.

Expiration date: after 6 months

Note: We cannot guarantee the completeness of the information regarding the stored data. Changes are always possible, especially when using cookies. To identify the NID cookie, a separate test page was created that only included Google Maps.

How long and where is the data stored?

Google servers are located in data centers around the world. However, most servers are located in the United States. For this reason, your data is also primarily stored in the USA. You can find detailed information about the locations of Google's data centers here: https://www.google.com/about/datacenters/inside/locations/?hl=de

Google distributes the data across various storage devices. This makes the data faster to access and better protected against potential manipulation attempts. Each data center also has specific emergency programs. For example, if there are problems with Google hardware or a natural disaster disables the servers, the data remains quite secure.

Google stores some data for a fixed period. For other data, Google only offers the option to delete it manually. Furthermore, the company also anonymizes information (such as advertising data) in server logs by deleting part of the IP address and cookie information after 9 or 18 months.

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With the automatic deletion feature for location and activity data introduced in 2019, information about your location and web/app activity is stored for either 3 or 18 months, depending on your choice, and then deleted. You can also manually delete this data from your history at any time via your Google account. If you want to completely prevent location tracking, you need to pause the "Web & App Activity" section in your Google account. Click on "Data & Personalization" and then on the "Activity controls" option. Here you can turn activity tracking on or off.

You can also disable, delete, or manage individual cookies in your browser. The process varies slightly depending on which browser you are using. The following instructions show you how to manage cookies in your browser:

Chrome: Delete, enable, and manage cookies in Chrome

Safari: Manage cookies and website data with Safari

Firefox: Clear cookies to remove data that websites have stored on your computer

Internet Explorer: Delete and manage cookies

Microsoft Edge: Delete and manage cookies

If you generally do not want to allow cookies, you can configure your browser to always notify you when a cookie is about to be set. This allows you to decide whether to allow each individual cookie.

Google is an active participant in the EU-U.S. Privacy Shield Framework, which regulates the correct and secure transfer of personal data. More information can be found at https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI. If you would like to learn more about Google's data processing, we recommend that you consult the company's own privacy policy at https://policies.google.com/privacy?hl=de.

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We use Google Fonts on our website. These are the "Google fonts" from Google Inc. For the European Economic Area, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is responsible for all Google services.

You do not need to register or provide a password to use Google Fonts. Furthermore, no cookies are stored in your browser. The files (CSS, fonts) are requested via the Google domains fonts.googleapis.com and fonts.gstatic.com. According to Google, requests for CSS and fonts are completely separate from all other Google services. If you have a Google account, you don't need to worry that your Google account data will be transmitted to Google while using Google Fonts. Google collects data on the use of CSS (Cascading Style Sheets) and the fonts used and stores this data securely. We will examine the specifics of this data storage in more detail later.

What are Google Fonts?

Google Fonts (formerly Google Web Fonts) is a directory of over 800 fonts that Google provides to its users free of charge.

Many of these fonts are released under the SIL Open Font License, while others are released under the Apache License. Both are free software licenses.

Why do we use Google Fonts on our website?

With Google Fonts, we can use fonts on our own website without having to upload them to our own server. Google Fonts is an important component for maintaining the high quality of our website. All Google fonts are automatically optimized for the web, which saves data volume and is a significant advantage, especially for use on mobile devices. When you visit our site, the small file size ensures fast loading times. Furthermore, Google Fonts are secure web fonts. Different rendering systems in various browsers, operating systems, and mobile devices can lead to errors. Such errors can sometimes distort text or even entire web pages. Thanks to the fast Content Delivery Network (CDN), there are no cross-platform issues with Google Fonts. Google Fonts supports all common browsers (Google Chrome, Mozilla Firefox, Apple Safari, Opera) and works reliably on most modern mobile operating systems, including Android 2.2+ and iOS 4.2+ (iPhone, iPad, iPod). We use Google Fonts to ensure our entire online service is displayed as beautifully and consistently as possible.

What data does Google store?

When you visit our website, the fonts are loaded from a Google server. This external request transmits data to Google's servers. This allows Google to recognize that you, or rather your IP address, have visited our website. The Google Fonts API was developed to minimize the use, storage, and collection of end-user data to only what is necessary for the proper delivery of fonts. API stands for "Application Programming Interface" and serves, among other things, as a data transmitter in the software field.

Google Fonts securely stores CSS and font requests with Google, thus protecting them. The collected usage statistics allow Google to determine the popularity of individual fonts. Google publishes these results on internal analytics pages, such as Google Analytics. Google also uses data from its own web crawler to identify which websites use Google Fonts. This data is published in the Google Fonts BigQuery database. Businesses and developers use the Google web service BigQuery to analyze and manipulate large datasets.

However, it's important to note that every Google Font request also automatically transmits information such as language settings, IP address, browser version, browser screen resolution, and browser name to Google servers. Whether this data is also stored is unclear and not explicitly communicated by Google.

How long and where is the data stored? Google stores requests for CSS assets for one day on its servers, which are primarily located outside the EU. This allows us to use fonts with a Google stylesheet. A stylesheet is a formatting template that makes it easy and quick to change, for example, the design or font of a website.

The font files are stored by Google for one year. Google's goal is to improve website loading times in general. When millions of websites reference the same fonts, they are cached after the first visit and appear instantly on all subsequent visits.

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The font files are stored by Google for one year. Google's goal is to improve website loading times. When millions of websites reference the same fonts, they are cached after the first visit and appear instantly on all subsequent visits. Google sometimes updates font files to reduce file size, increase language coverage, and improve design.

How can I delete my data or prevent data storage?

The data that Google stores for one day or one year cannot simply be deleted. The data is automatically transmitted to Google when you visit our website. To delete this data prematurely, you must contact Google Support at https://support.google.com/?hl=de&tid=111632256. In this case, you can only prevent data storage by not visiting our website.

Unlike other web fonts, Google grants us unrestricted access to all fonts. This allows us unlimited access to a vast array of fonts, enabling us to achieve the best possible design for our website. For more information about Google Fonts and other questions, please visit https://developers.google.com/fonts/faq?tid=111632256. While Google addresses data privacy issues there, truly detailed information about data storage is not included. It is relatively difficult to obtain precise information from Google about the data they store.

You can also read about what data Google collects and how it is used at https://www.google.com/intl/de/policies/privacy/.

Our website uses Google Fonts from Google Inc. For the European region, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is responsible. We have integrated the Google fonts locally, i.e., on our web server – not on Google's servers. Therefore, there is no connection to Google servers and consequently no data transfer or storage.

What are Google Fonts?

Google Fonts, formerly known as Google Web Fonts, is an interactive directory of over 800 fonts provided free of charge by Google . Google Fonts allows users to utilize fonts without uploading them to their own servers. However, to prevent any data transfer to Google servers, we have downloaded the fonts to our own server. This ensures our compliance with data protection regulations and prevents us from sending any data to Google Fonts.

Unlike other web fonts, Google Fonts grants us unrestricted access to all its fonts. This means we can access a vast array of fonts and choose the perfect one for our website. For more information about Google Fonts and answers to frequently asked questions, please visit https://developers.google.com/fonts/faq?tid=111632256 .

We integrate elements from social media services into our website to display images, videos and text.
By visiting pages that display these elements, data is transferred from your browser to the respective social media service and stored there. We have no access to this data.

The following links will take you to the pages of the respective social media services where it is explained how they handle your data:

• Instagram Privacy Policy: https://help.instagram.com/519522125107875

• The Google privacy policy applies to YouTube: https://policies.google.com/privacy?hl=de

• Facebook Data Policy: https://www.facebook.com/about/privacy

• Twitter Privacy Policy: https://twitter.com/de/privacy

• LinkedIn Privacy Policy: https://linkedin.com/legal/privacy-policy

We use selected Facebook tools on our website. Facebook is a social media network operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. These tools allow us to provide you and others interested in our products and services with the best possible experience. Below, we provide an overview of the various Facebook tools, the data that is sent to Facebook, and how you can delete this data.

What are Facebook tools?

In addition to many other products, Facebook also offers what it calls "Facebook Business Tools." This is Facebook's official name. However, since this term is not widely known, we have chosen to refer to them simply as Facebook tools. These include, among other things:

Facebook Pixel
social plugins (such as the "Like" or "Share" button)
Facebook Login
Account Kit
APIs (Application Programming Interfaces)
SDKs (Software Development Kits)
platform integrations
plugins
code
specifications
documentation
technologies and services

Through these tools, Facebook expands its services and has the ability to obtain information about user activity outside of Facebook.

Why do we use Facebook tools on our website?

We only want to show our services and products to people who are genuinely interested in them. With the help of advertisements (Facebook Ads), we can reach precisely these people. However, in order to show users relevant advertising, Facebook needs information about people's wishes and needs. Therefore, information about user behavior (and contact details) on our website is provided to the company. This allows Facebook to collect better user data and show interested people relevant advertising about our products and services. These tools enable tailored advertising campaigns on Facebook.

Facebook refers to data about your behavior on our website as "event data." This data is also used for measurement and analysis services. Facebook can thus create "campaign reports" on our behalf about the effectiveness of our advertising campaigns. Furthermore, analyses give us a better understanding of how you use our services, website, or products. With some of these tools, we optimize your user experience on our website. For example, you can use social plugins to share content from our site directly on Facebook.

What data is stored by Facebook tools?

By using certain Facebook tools, personal data (customer data) can be sent to Facebook. Depending on the tools used, customer data such as name, address, telephone number, and IP address may be sent.

Facebook uses this information to match the data with the data it already holds about you (if you are a Facebook member). Before customer data is transmitted to Facebook, it undergoes a process called "hashing." This means that any data set of any size is transformed into a string of characters. This also serves to encrypt data.

In addition to contact information, "event data" is also transmitted. "Event data" refers to the information we receive about you on our website. For example, which subpages you visit or which products you purchase from us. Facebook does not share the information it receives with third parties (such as advertisers) unless it has explicit permission or is legally obligated to do so. "Event data" can also be linked to contact information. This allows Facebook to offer better personalized advertising. After the aforementioned matching process, Facebook deletes the contact information.

To deliver optimized ads, Facebook only uses event data when it has been combined with other data (collected by Facebook in other ways). Facebook also uses this event data for security, protection, development, and research purposes. Much of this data is transmitted to Facebook via cookies. Cookies are small text files used to store data or information in browsers. Depending on the tools used and whether you are a Facebook member, a varying number of cookies will be placed in your browser. We provide more detailed information about individual Facebook cookies in the descriptions of the respective Facebook tools. General information about the use of Facebook cookies can also be found at https://www.facebook.com/policies/cookies.

How long and where is the data stored?

Grundsätzlich speichert Facebook Daten bis sie nicht mehr für die eigenen Dienste und Facebook-Produkte benötigt werden. Facebook hat auf der ganzen Welt Server verteilt, wo seine Daten gespeichert werden. Kundendaten werden allerdings, nachdem sie mit den eigenen Userdaten abgeglichen wurden, innerhalb von 48 Stunden gelöscht.

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Wie kann ich meine Daten löschen bzw. die Datenspeicherung verhindern?

Entsprechend der Datenschutz Grundverordnung haben Sie das Recht auf Auskunft, Berichtigung, Übertragbarkeit und Löschung Ihrer Daten.

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Eine komplette Löschung der Daten erfolgt nur, wenn Sie Ihr Facebook-Konto vollständig löschen. Und so funktioniert das Löschen Ihres Facebook-Kontos:

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1. Klicken Sie rechts bei Facebook auf Einstellungen.

2. Anschließend klicken Sie in der linken Spalte auf „Deine Facebook-Informationen“.

3. Nun klicken Sie “Deaktivierung und Löschung”.

4. Wählen Sie jetzt „Konto löschen“ und klicken Sie dann auf „Weiter und Konto löschen“

5. Geben Sie nun Ihr Passwort ein, klicken Sie auf „Weiter“ und dann auf „Konto löschen“

Die Speicherung der Daten, die Facebook über unsere Seite erhält, erfolgt unter anderem über Cookies (z.B. bei sozialen Plugins). In Ihrem Browser können Sie einzelne oder alle Cookies deaktivieren, löschen oder verwalten. Je nach dem welchen Browser Sie verwenden, funktioniert dies auf unterschiedliche Art und Weise. Die folgenden Anleitungen zeigen, wie Sie Cookies in Ihrem Browser verwalten:

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Chrome: Cookies in Chrome löschen, aktivieren und verwalten

Safari: Verwalten von Cookies und Websitedaten mit Safari

Firefox: Cookies löschen, um Daten zu entfernen, die Websites auf Ihrem Computer abgelegt haben

Internet Explorer: Löschen und Verwalten von Cookies

Microsoft Edge: Löschen und Verwalten von Cookies

Falls Sie grundsätzlich keine Cookies haben wollen, können Sie Ihren Browser so einrichten, dass er Sie immer informiert, wenn ein Cookie gesetzt werden soll. So können Sie bei jedem einzelnen Cookie entscheiden, ob Sie es erlauben oder nicht.

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Facebook ist aktiver Teilnehmer beim EU-U.S. Privacy Shield Framework, wodurch der korrekte und sichere Datentransfer persönlicher Daten geregelt wird. Mehr Informationen dazu finden Sie auf https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC. Wir hoffen wir haben Ihnen die wichtigsten Informationen über die Nutzung und Datenverarbeitung durch die Facebook-Tools nähergebracht. Wenn Sie mehr darüber erfahren wollen, wie Facebook Ihre Daten verwendet, empfehlen wir Ihnen die Datenrichtlinien auf https://www.facebook.com/about/privacy/update.